Privacy Policy


Kirkdale Bookshop Privacy Policy

This policy is effective from May 15th 2018 and takes into account the requirements of the European General Data Protection Regulation (GDPR).

What data do we collect?

Kirkdale Bookshop collects the following information:

  • Customers’ names, emails and/or phone numbers

How do we collect your data?

You directly provide Kirkdale Bookshop with most of the data we collect. We collect and process your data when you:

  • Order a book,
  • Register for one of our events, or
  • When you complete a loyalty card and/or agree to be on our mailing list.

We also collect this data on behalf of Spontaneous Productions when you book a ticket for one of their productions via the Bookshop. Please note, however, that Kirkdale Bookshop is not responsible for the privacy policies of Spontaneous Productions; please see their privacy policies for how they manage and use your data –

We may also receive your data indirectly from Hive when you place an order with them to be delivered to our shop.

Kirkdale Bookshop website:

Our website uses cookies. Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”). Our website is a WordPress site; their cookie policy is available at .

Kirkdale Bookshop’s website may contain links to other sites. Please note that Kirkdale Bookshop is not responsible for the privacy policies of external websites.

We encourage our users to be aware when they leave our site and to read the privacy

policies of all sites that collect personal information. This privacy policy applies solely to

information collected by this website, .


How we use your data?

We use your data to

  • Process your orders;
  • If you have booked to come to one of our events, to keep you updated of any changes to that event, and,
  • Subject to your agreement, to contact you with our newsletter and about events. Our mailing list is sent out using Mailchimp; their privacy policy may be found at

How do we store your data?

All your data is stored in a password protected database on Gardlink, which is our stock-management system – or on an Excel spreadsheet which is used as the basis for our mailing list. These are both on a password-protected network.

Any non-digital records of your data such as paper customer order slips or credit card slips are either destroyed or locked in a filing cabinet.

What are your data protection rights?

We never share your information or allow it to be used by third parties for marketing and only share it with those third parties necessary for the purposes explained above.

Provided you can prove your identity, you have, at all times, the right to access and to rectify

your personal data held by Kirkdale Bookshop.

You also have the right to contest, for a legitimate reason, the processing of these data and

their communication to third parties. Kirkdale Bookshop can contest any requests that are clearly

abusive, including but not exclusively in terms of their number, or their repetitive or

systematic nature.

If you want to exercise these rights, you can do so by writing to Kirkdale Bookshop at – If you no longer wish us to hold your information, you may request that we delete it by emailing us.


If you do not wish to receive any Kirkdale Bookshop mailings, you can unsubscribe from the

newsletter by clicking the link given on each newsletter, or by emailing us as above.

Changes to our privacy policy.